Question 1

What is RPAS compliance software for Canadian drone pilots?

Accepted Answer

RPAS compliance software helps Canadian drone pilots and organizations track the regulatory requirements set by Transport Canada — including RPAS Basic and Advanced certificates, Special Flight Operations Certificates (SFOCs), BVLOS authorizations, and liability insurance. It automates expiry alerts, stores compliance documents, and generates audit-ready reports. Complifly is built specifically for Transport Canada's regulatory framework, so it tracks the exact certificates and authorizations required for legal drone operations in Canada.

Question 2

Do I need an RPAS certificate to fly a drone commercially in Canada?

Accepted Answer

Yes. Any drone between 250g and 25kg operated commercially in Canada requires a Transport Canada RPAS certificate. The Basic certificate covers uncontrolled (Class G) airspace and is sufficient for many rural or suburban operations. The Advanced certificate — which requires an online exam plus an in-person flight review — is required for controlled airspace, flying over bystanders, and most urban commercial work. Both certificates expire every 24 months and must be renewed to remain legal.

Question 3

What is the difference between Complifly and the NAV Canada Drone app?

Accepted Answer

NAV Canada's Drone app shows you airspace classes and temporary flight restrictions — it's essential for checking whether a location is in controlled airspace before you fly. Complifly does the operational layer on top: it tracks your RPAS certificates, manages your fleet and job history, runs pre-flight checklists, checks weather against your aircraft's minimums, and generates compliance records. The two tools are complementary. Complifly integrates Nav Canada airspace data directly into its flight planning map so you see both in one place.

Question 4

When do I need a Special Flight Operations Certificate (SFOC)?

Accepted Answer

You need an SFOC from Transport Canada when your operation falls outside the standard RPAS rules. Common triggers include: drones over 25kg, Beyond Visual Line of Sight (BVLOS) operations, flying over crowds or large assemblies, and certain complex airspace situations. SFOCs are operation-specific and typically take 20+ business days to process. Complifly tracks your active SFOCs, sends expiry alerts, and stores the documentation you need on-site during operations.

Question 5

How does Complifly compare to DroneDesk?

Accepted Answer

DroneDesk is a UK-based drone management platform designed around CAA regulations and UK/EU airspace. Complifly is built exclusively for Canada — it tracks Transport Canada-specific certifications (RPAS Basic/Advanced, SFOCs, BVLOS), overlays Nav Canada airspace data, and handles Canadian compliance workflows like pilot registration and aircraft registration with TC. If you're operating under Transport Canada rules, Complifly's compliance tracking is purpose-built for your regulatory environment in a way a UK-focused platform is not.

Question 6

Do I need special equipment to use CompliFly?

Accepted Answer

No special equipment needed. Complifly is a cloud-based platform that works with any drone from any manufacturer. You access it from your computer, tablet, or smartphone with just an internet connection.

Question 7

How does the 14-day free trial work?

Accepted Answer

New accounts start on the free Hobby plan with no trial clock. When you want more, you can opt in to a 14-day free trial of Individual Pro or Organization Starter. You get access to all features of that plan during the trial. At the end of 14 days, you can subscribe or return to Hobby. There are no charges unless you actively confirm your subscription.

Question 8

How does contractor access work for Organization plans?

Accepted Answer

Organization plans can add contractors as temporary team members with pilot-level access. You set an expiry date when adding them, and they can only view and edit jobs assigned to them. Contractors don't count toward your seat limit, so you only pay for permanent team members.

Question 9

Is my data secure and compliant with Canadian regulations?

Accepted Answer

Complifly is designed to meet PIPEDA obligations; see our Privacy Policy. Your flight data, client information, and compliance documents are stored securely in Canadian data centers with industry-standard encryption and access controls.

Question 10

What happens to my compliance records if I cancel?

Accepted Answer

We never delete your flight compliance records. They're preserved for regulatory purposes. If you cancel a paid plan, your account automatically returns to the Hobby plan at the end of your billing period. For Organization plans, you have 30 days to transition your data before downgrade takes effect.

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